As we create each piece to order (unless specified otherwise in the item description), please allow 6-8 weeks for production time. Please see shipping tab for delivery timelines and details.
Please note that CAD revisions are not taken into account in this production timeframe. As such, please expect an extended production timeframe if revisions are requested by the customer.
If you’re looking for a shorter turnaround, please email us prior to ordering so we can confirm if this is feasible. Please send these inquiries to firstname.lastname@example.org.
Read our Production Timeline Guide for more details
Please refer to our international sizing chart to obtain information on converting your finger size.
Note that it is important to get your finger measured prior to placing your order.
Here are some options that can help you measure your finger size:
Option 1: Visit a local jeweler to have your finger measured.
Option 2: Order an inexpensive metal ring sizer online (on Amazon for example).
We offer full, half, and quarter sizes, so we can accommodate you if you’re in between sizes.
Each piece of Zen Moissanite comes with a velvet ring box or envelope, and is shipped with discreet packaging.
We offer complimentary express shipping on all Zen Moissanite orders. Our express shipping takes 2-4 business days on orders in North America (may take longer in some areas of the world). Please refer to the lead time tab for details on the production time frame.
Sales taxes are only charged on Canada based orders. International orders may be subject to duties and customs tax upon crossing their country's borders. Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling costs and may be collected upon delivery from the carriers for certain packages. These charges are the client’s responsibility.
Perform routine cleaning and care practices on all moissanite jewelry.
-Remove jewelry before physical activity, sleeping, and shower.
-Avoid harsh chemicals, lotions, and oils while wearing your ring.
-Complete bi-annual professional inspections and maintenance repairs (as needed).
-Remove jewelry if the prongs or stones become loose.
-Perform weekly routine cleanings.
-Use a mild soap, warm water, and a soft toothbrush to clean the ring. Soak for 10 minutes, gently scrub, then rinse off to dry.
-For any oil build up, we recommend cleaning your moissanite with a silver polish. (Wrights Silver Cream is a great option)
-Have your ring professionally cleaned once a year.
-We offer complimentary professional cleanings on all Zen Moissanite jewelry.
All Zen Moissanite jewelry is covered by our Limited Lifetime Warranty and Lifetime Manufacturer’s Warranty.
Limited Lifetime Warranty Terms & Conditions
The Limited Lifetime Warranty is applicable to all Zen Moissanite moissanite gemstones (including loose moissanite gemstones and moissanite gemstones that are part of jewelry pieces).
The Limited Lifetime Warranty covers all changes to optical properties (clarity, colour, and brilliance) of the moissanite gemstone.
The Limited Lifetime Warranty is automatically applied to each Zen Moissanite purchase and is only available to the original purchaser.
Any alterations or treatments to the Zen Moissanite gemstone will void the the Limited Lifetime Warranty.
Lifetime Manufacturer Warranty Terms & Conditions
The Lifetime Manufacturer Warranty is applicable to all Zen Moissanite gold and/or platinum jewelry settings (rings, earrings, necklaces, bracelets).
The Lifetime Manufacturer Warranty covers structural (setting) damage resulting from manufacturing defects.
The Lifetime Manufacturer Warranty is automatically applied to each Zen Moissanite jewelry purchase and is only available to the original purchaser
The Lifetime Manufacturer Warranty does not cover bending/warping or prong movement due to wear and tear damages in your Zen Moissanite gold/platinum jewelry.
Any alterations or treatments to the Zen Moissanite gold/platinum jewelry will void the the Lifetime Manufacturer Warranty.
Please refer to our warranty page for further information.
At Zen Moissanite, we make the decision process seamless and stress-free so you can focus on planning and asking the important question. Do you have your dream ring already in mind? From discovery to execution, our custom-design service gives you complete control of your ring's overall aesthetic. From minimal to statement bands, we ensure you'll find the perfect piece to top off the answer to your big question.
Forever has a nice ring to it
Our Moissanite Engagement Rings
Our designs are made to suit any lifestyle, from classic vintage romance to modern-day sophistication. Each of our designs is carefully crafted to suit the preferences of your significant other. With the perfect cut, clarity, and brilliance, these Moissanite engagement rings are made to make a statement and compliment your future wedding band - made to last a lifetime of commitment and unity.
Get a forever Band that combines timeless beauty and everyday comfort.
Our Moissanite Wedding Bands
We’re committed to crafting meaningful and personalized wedding bands made to last a lifetime to symbolize your expression of love as you embark on this new journey together.