BooK a Consultation

Our new Virtual Consultation service allows you the unique opportunity to virtually explore our showroom boutique from the comfort of your own home. Our dedicated Jewelry Consultants are eager to guide you through our curated collections of hand-crafted jewelry and showcase the diverse customization options available to you. With this innovative service, you can expect the full Zen Moissanite experience, delivered directly to you through a personalized video call.

Yes, our consultations are complimentary. Although you are welcome to purchase your ZM item (either in full or start a payment plan) at the time of your appointment to lock in your quoted price, there is no commitment requirement or pressure to purchase during our consultations. We understand you may not be ready to buy or want to weigh your options before ordering!

We have a small selection of rings to browse from and try on. They typically range from sizes 4.5 to 7. Although we try to carry a range of sizes, we cannot guarantee we will carry your ring size in store at the time of your visit.

To cancel your appointment, please email us at team@zenmoissanite.com as soon as possible, or at minimum 1 business day in advance.

To access your virtual consultation, you will need access to a computer/laptop, a decently strong/fast internet connection, and an email address (preferably Gmail).

To reschedule your consultation, please email us at team@zenmoissanite.com as soon as possible, or at minimum 1 business day in advance.

As each ZM piece is made to order and completely customizable, we offer endless customization and combination possibilities. Although we try to keep our showroom stocked with popular designs and it’s possible you will find exactly what you’re looking for, we cannot guarantee we will have your desired design (with your exact combination of specs) available for viewing in store at the time of your appointment. That said, we will do our best to have your preferred design, or something similar, available to you during your appointment. So while we can’t guarantee that every single detail you want will be available for viewing in-store, we’re more than happy to help you identify design features that fit your style and preferences.