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In addition to maintaining a regular home cleaning routine, we recommend you get your moissanite jewelry cleaned once a year to maintain the stone’s fiery brilliance.
We offer complimentary professional cleaning with every Zen Moissanite purchase. Clients are only responsible for coordinating shipping & associated fees to and from Zen Moissanite. Our professional cleaning services can take up to 4 weeks to have the ring back to you in pristine condition (shipping timeframes may vary). Please contact us to submit your request and to fill out our Return Form.
Alternatively, you can opt to get your Zen Moissanite purchase cleaned at a local jeweler. This will not void your Zen Moissanite Warranty.
If you notice any stone movement or the band warping over time or after one unlucky instance, we recommend you get a personal inspection and stop wearing your ring until you can get it repaired. Providing inspections and repairs on your moissanite ring is just as important as routine cleanings. Since gold is a malleable material, it is common for the ring’s prongs to be retightened and band to need straightening over time. We recommend you complete bi-annual inspections on your moissanite jewelry to preserve its lasting impact for years to come.
Please contact us if you require any repairs or maintenance on your Zen Moissanite purchase and we will provide a quote based on the work required.
The last thing we want is your sparkle to dull over time! Following a proper cleaning and care practice will protect your jewelry against substances and activities that could be harmful to your moissanite. Regular home routines, professional cleaning, and bi-annual inspections will maintain the stone’s appearance and preserve the metals in the band’s setting.
Since moissanite jewelry is a lifetime investment, it should shine with you for years to come. If you have questions or concerns about cleaning your Zen Moissanite jewelry, contact us for more information on how to keep your fine jewelry looking its brightest!