Randi - Oval Lab - Diamond - Zen Moissanite

PROFESSIONAL CUSTOMIZATION

Ring resizing

Not the perfect fit? We’ll make it right.

Professional ring resizing by the same craftsmen who made your ring, so it fits exactly as it should. You ship it to us, we handle the rest with precision and care.

First adjustment free of charge - 180 Days

Our services

The right ring size is essential for comfort, fit, and security. We offer professional resizing on most of our solid gold rings, with your first resize included at no cost within 180 days of delivery.

RESIZE OPTIONS

Which rings can be resized?

Whether a ring can be resized depends on its setting design, metal thickness, and finally how significant the resize needs to be.

Ring Type
Customizable
Limits
Notes
Solitaires (plain gold band)
Customizable
Yes
Limits
0.75 up or down
Notes
This can be done easily and without compromising the structure.
Solitaires (with accent stones)
Customizable
With caution
Limits
0.25 up or down
Notes
If the adjustment is too severe, accent stones may come loose. In such cases, we recommend having the item remade.
Solitaires (with invisible galleries and plain gold bands)
Customizable
With caution
Limits
0.25 up or down
Notes
This can be done carefully, depending on the design.
Solitaires (with invisible galleries and pavé bands)
Customizable
No
Limits
Notes
This is not structurally possible. The ring must be recast to achieve the new finger size needed.
Eternity rings
Customizable
No
Limits
Notes
This is not structurally possible. The ring must be recast to achieve the new finger size needed.
Men’s bands (without any stones)
Customizable
With caution
Limits
0.5 up or down
Notes
This can be done easily and without compromising the structure.

Important: Any adjustments that exceed the specified limits above can only be achieved by recasting the ring to obtain the new finger size. These resizes fall outside of the 180 resizing service offer, and will be quoted upon request.

THE PROCESS

How resizing works

CONTACT US

Tell us your new size + order details

SHIP YOUR RING TO US

Secure packaging + tracked shipping recommended

PRECISION RESIZING

Same workshop. Same standards. Same craftsmanship. The overall process takes approx. 3-4 weeks.

DETAILS

Timeline and Shipping

Discover what makes us different

First resize:

Free of charge within 180 days of original delivery

Shipping:

Client to ship ring back to us, our team will coordinate the return shipping fee with you during the process (approx. 30 USD)

Processing time:

Approx. 3-4 weeks from receipt

WARRANTY

Warranty after adjustment

The lifetime warranty on materials and workmanship remains fully valid, provided that any resizing is performed within the technically recommended limits. As all repairs, they come fully covered by our warranty.

In cases of resizes outside of limits identified above

The lifetime warranty on materials and workmanship remains fully valid, provided that any resizing is performed within the technically recommended limits. As all repairs, they come fully covered by our warranty.

Our recommendation

Contact our team to assess the resize needed, as well as the best course of action. You can order a ring sizer to measure the finger properly and obtain our team’s recommendation before moving forward.

Ring Size Guide Order a Ring Sizer

Everything You Need to Know About Resizing

Is the first size adjustment really free?

Yes. The first size exchange is completely free of charge within 180 days of delivery (excludes shipping) as long as it falls within the outlines resize limits set above. Any resizes outside of these limits are obtained via recasting (remaking the ring) by reusing all materials. This can be quoted by our team upon request..

Can my Eternity ring be resized?

Unfortunately, no. Since the stones encircle the entire ring, resizing is not structurally possible for eternity bands. However, we can easily remake your eternity band into the correct size for you. This can be quoted by our team upon request..

How long does the adjustment take?

Resizes take approx. 3-4 weeks to complete.

Will I void the warranty if I make modifications?

Resizes within the recommended limits (see table above) done through us does not void the lifetime manufacturer’s warranty. The warranty is void only in the event of excessive adjustments (outside of limits set above).

How much does a second adjustment cost?

Reach out for a personalized assessment. Costs vary depending on the ring and the level of modification required. We’ll always provide a transparent quote before proceeding.

Any Question?

We’ll provide personalized guidance. Please reach out before making any size adjustments so we can determine the best solution for your piece.

Contact Us

180 DAYS - COMPLIMENTARY RESIZE SERVICE

INSURED SHIPPING

WARRANTY REMAINS VALID

PERSONALIZED GUIDANCE